To maintain a proper client relationship that holds both parties accountable, The Experience requires a signed agreement before entering a working relationship.
Payment is due ahead of the month. A credit card, PayPal info is held on file and charged automatically for recurring services.
We accept most major methods of payment. A credit card is required to be held on file for recurring charges - board, training, lessons, etc. and for vet emergencies.
Checks: $125 returned check fee. Sales horses or horses in training/care programs and boarding clients will not be released until check has cleared.
ACH + Wire Transfer: ACH through invoice is free of charge. Wire transfer fees will be billed to the client.
PayPal: Charged a 3.5% fee - payment can be sent to firstname.lastname@example.org
Credit/Debit Cards: Charged a 4% fee.
Cash/Money Order/Cashier’s Checks
We strive to offer an excellent experience and operate professionally. By fostering an appropriate business relationship, we require agreements and hold ourselves and our clients accountable according to them. We will provide the services our clients require and expect payment for them in accordance to our operating agreement.
The horse’s care and well being is paramount and consulted first in any program. We will not engage in any activities that influence our standards negatively.